Start free, pay as you scale

Plan fees are charged upfront for the plan you choose. Usage above what the plan includes is billed at the end of the monthly billing cycle. HyperRPC's metered usage is billed monthly in arrears.

Yes, on Dedicated plans billed yearly, arranged with the team when the plan is set up. Self-serve plans are paid through Stripe checkout, monthly or yearly.

No. Payments are non-refundable, and there are no refunds or credits for unused service, part of a billing period, downgrades or cancellations. A cancellation takes effect at the end of the current billing cycle, so the plan runs until then.

Each product ends at the close of its paid period. For HyperIndex hosting, delete the indexer from its settings or from Subscription Management: it keeps running until the period ends, then the indexer and all its deployments are permanently deleted, so keep a copy of anything you need. A HyperSync package's tokens stay active until the period ends and are then disabled. HyperRPC is billed by usage, so there's nothing to cancel: stop using the token or delete it.

On the subscription management page in Envio Cloud, under each subscription. For your full invoice history or to change your billing email, open the Stripe portal from the manage billing button on that page.

The charge may be retried, or access suspended until the outstanding amount is paid. Repeated failed payments can lead to the account being closed, so update your payment method in the Stripe portal as soon as you can.

Usage above your plan is normally billed at the end of the cycle, but if it grows past a significant threshold it may be charged sooner. HyperRPC can also invoice part of a month when usage is substantial. Split invoices never overlap, so nothing is billed twice.

Contact support with the invoice number as soon as you notice, and the team will look at moving you to the right plan. Each product is billed on its own, so a hosting plan doesn't include a HyperSync package, and an indexer on Envio Cloud doesn't need one.

Ask the team through support rather than cancelling and buying again. A cancelled subscription stays active until the end of its billing period. After that a HyperSync package's tokens are disabled, and a hosting plan's indexer is deleted.

Hackathons Envio supports sometimes come with a promo code, which you enter at checkout. Otherwise every product has a free tier to build on, and the team can talk through credits for larger projects.

Envio organisations come from GitHub organisations, so connect yours and its members can reach its indexers and tokens. Subscriptions belong to the organisation they're bought under, so buy a team's plans under the organisation rather than a personal account.